To avoid delays, please make sure you place the exact billing address your credit card company has on file in the bill to field of our order form. We have a separate ship to field on our order for to put your shipping address should it differ. Please be sure to check your email after placing your order in case we need to contact you regarding your order.
thecosmeticscounter@hotmail.com
ABOUT US: Since 1986, we have been a leading wholesaler/retailer of designer fragrances and cosmetics. This presence in the wholesale marketplace has enabled us to sell both directly and indirectly to large chain retailers. In addition, we've sold directly to approximately 500,000 customers from our retail operation in California.
We only sell top quality goods, no imitations or product that's old or expired. Occasionally we obtain special merchandise in which there may be an aesthetic variance from standard. Examples of this may be unboxed products or product that may have been originally designed to be a demonstrator. On those kinds of products we may offer a special price or it may enable us to offer you the hottest new product. Non-standard products will always be clearly denoted.
If you have any questions please feel free to e-mail CosmeticsCounter.com at: thecosmeticscounter@hotmail.com
SHIPPING:
Domestic Shipping Information below. Click here for international orders.
Save time and money, UPS Ground is now our standard shipping option to the Continental US. All deliveries are 1-6 business days. ***from the time of shipment, not the date of your order*** We ship all orders received before 6pm the next business day. Click here and enter zip code 93953 to see UPS ground transit time to your destination.
We ship FREE, within the continental United States, via UPS Ground on all orders over $70.00. All other orders, add $6.95 for shipping and handling.
UPS Ground shipping time is 1-6 business days. 2nd Day Air and Next Day Air are available at an additional cost, please see chart below.
(Chart Below)
Orders received by 6 PM PST will ship the next day. (Weekends and Holidays excluded.) Shipments are delivered Mon thru Fri, excluding weekends and holidays.
OUR RETURN POLICY:
Our goal is simple: if you're not 100% satisfied with your CosmeticsCounter.com purchase, RETURN IT! We accept claims and or returns up to 30 days from date of purchase. A 15% restocking fee with be deducted from your refund. Returns should be shipped by UPS. Please include your UNUSED product, original receipt and all product packaging. Credits are only issued for product returned as unused and in the same condition as originally sold. Please ship to:
CFL INC.
DBA CosmeticsCounter
4016 Costado Road
Pebble Beach, California 93953
Please allow at least two billing cycles from the date of return for us to issue a credit card credit. Credits are only issued for product returned as unused and in the same condition as originally sold.
DAMAGED/MISSING MERCHANDISE:
In the case of merchandise that may arrive damaged or missing, i.e. broken bottle, please e-mail us immediately so that we may make UPS aware of the problem. You must keep all packing and shipping boxes or a claim cannot be filed on your behalf.
|
